Delivery & Returns

All self-adhesive vinyl lettering is made to order. Vinyl Lettering Online guarantees that you will get your order safe in the special, hard-backed envelope, or postal tubes where necessary. All products are shipped insured.

Our goal is to get your lettering delivered as soon as possible. We dispatch all orders within 24 hours, with many dispatched same day. We stock all colours of vinyl at all times so your order does not get held up due to stock issues. An e-mail informing you that your order has been dispatched will automatically be sent to you.

Standard UK Delivery

We use Royal Mail 1st Class Delivery on all UK orders.

  • If your order is over £40, you will automatically qualify for FREE Royal Mail 1st Class Delivery
  • If your order is between £8.50 - £39.99, the shipping charge will be £3.36
  • If your order is under £8.50, the shipping charge will be £1.99

Express UK Delivery

Nationwide guaranteed next day delivery via APC Overnight.

  • If your order is under £40, the shipping charge will be £7.99
  • If your order is over £40, the shipping charge will be £4.80

It takes one working day to arrive (delivered on business days between 9am - 4pm).
It's fully trackable with a signature on delivery.
If your parcel doesn’t arrive on time, we’ll refund the delivery cost.

Delivery to Europe

We use Royal Mail International Standard Delivery (Formerly Airmail) on orders to all European countries.

Your order should arrive in 3 to 5 working days.

  • If your order is under £10, the shipping charge will be £4.99
  • If your order is more than £10, the shipping charge will be £6.99

Worldwide Delivery

We use Royal Mail International Standard Delivery (Formerly Airmail) on all worldwide orders. We ship to these countries: Argentina, Bahamas, Brazil, British Indian Ocean Territory, Canada, Gibraltar, Hong Kong, Israel, Japan, Virgin Islands and USA.

Your order should arrive in 5 to 7 working days.

  • If your order is under £10, the shipping charge will be £5.99
  • If your order is more than £10, the shipping charge will be £7.99

Returns

If there is any problem with you vinyl lettering, please contact us via the website contact form.

Customer satisfaction is very important to us and we will resolve any issues quickly.

Understandably, personalized and custom items may not be returned for a refund, unless we have clearly made an error or the vinyl lettering is faulty.

If for any reason you are not satisfied with stock products, you may return them to us for a refund or exchange provided that the product/s are returned in their original packaging and condition.

Please send returns to:

Vinyl Lettering Online
Bankside House
Hadfield Street
Dukinfield
SK16 4 QX
United Kingdom

Web Analytics