Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data.

WHO WE ARE

Vinyl Lettering Online is trading name of Stickers Planet Ltd. We are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in the privacy notice).

Our email address is: info@vinylletteringonline.co.uk
Our postal address is: Stickers Planet Ltd, Bankside House, Hadfield St, DUKINFIELD SK16 4QX, United Kingdom

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@vinylletteringonline.co.uk

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions, and offences.

HOW WE USE YOUR PERSONAL DATA

We only use your personal data when legally permitted. The most common uses of your personal data are:

1. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
2. Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us at info@vinylletteringonline.co.uk

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at info@vinylletteringonline.co.uk if you need details about the specific legal ground we are relying on to process your personal data where ore than one ground has been set out in the table below.

 

Purpose/Activity Type of data Lawful basis for processing
To register you as a new customer (a) Identity
(b) Contact
 
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identify
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests
to recover debts owed to us
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identify
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our
records updated and to study how customers
use our products/services
To administer and protect our business and our site
(including troubleshooting, data analysis, testing,
system maintenance, support, reporting and hosting of data)
(a) Identify
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests for running
our business, provision of administration and IT services,
network security, to prevent fraud and in the context
of a business reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation

 

Marketing communications

You may receive marketing communications from us if you have:

1. requested information from us or purchased goods or services from us; or
2. if you provided us with your details for us to send you marketing communications; and
3. in each case, you have not opted out of receiving that marketing

We shall never share your personal data with any third party for marketing purposes.

You can ask us to stop sending you marketing messages at any time by emailing us at info@vinylletteringonline.co.uk at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 2 above:

1. Service provides who provide IT and system administration services
2. Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services
3. HM Revenue and Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

1. Request access to your personal data
2. Request correction of your personal data
3. Request erasure of your personal data
4. Object to processing of your personal data
5. Request restriction of processing your personal data
6. Request transfer of your personal data
7. Right to withdraw consent

You can see more about these rights here. If you wish to exercise any of the rights set out above, please email us at info@vinylletteringonline.co.uk

If you wish to exercise any of the rights set out above, please email us at info@vinylletteringonline.co.uk

We may need to request specific information from you to help us confirm your identity an ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Cookies used on our website

A cookie is a small data file that Web sites often store on your computer’s hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you’ve visited. We use the following cookies:

Essential cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to submit a form, login, add an item to your shopping basket or interact with the site by doing something that goes beyond clicking on simple links.

Analytical cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These cookies remember choices you make to improve your experience. By using our website, you agree that we can place these types of cookies on your device. They allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable. By using your browser controls, you are always in control of the cookies we store and access on your computer. You can read more about how to disable cookies in the Help menu of your browser. More information on how to control cookies and limit personal data processing can be found at: www.youronlinechoices.com/uk/five-top-tips. If you turn off cookies, though, you will not be able to use our online shop. Nor will we be able to recognize you as a known, signed up user to allow you access to your account information.

By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests and further help us to improve our site.

Changes to this privacy policy

Vinyl Lettering Online has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on May 23, 2018

 

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